MinChat - Billing Feature Partial Outage – Incident details

All systems operational

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Billing Feature Partial Outage

Resolved151 hours 33 minutes

Affected

Billing

Operational from 7:37 PM to 3:10 AM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • UpdateUTC

    We are continuing to work on a fix for this incident.

  • IdentifiedUTC

    We are currently experiencing a partial outage with our billing, users are unable to subscribe to different subscription plans at the moment. We want to assure you that this issue is our top priority, and our team is working diligently to resolve it as quickly as possible.

    Impact:

    Users are unable to subscribe to different subscription plans.
    All other features and functionalities on the dashboard are working perfectly and have not been affected.

    Current Status:

    Our team is actively investigating the issue and working towards a resolution. We apologize for any inconvenience this may cause and appreciate your patience.

    Next Steps:

    We will continue to provide updates on the progress of resolving the issue. Our team is committed to restoring billing as soon as possible.