MinChat Status - Incident history https://minchat.instatus.com MinChat Sat, 4 Nov 2023 19:37:39 +0000 Billing Feature Partial Outage Type: Incident Duration: 6 days, 7 hours and 33 minutes Affected Components: Billing Nov 11, 03:10:49 GMT+0 - Resolved - This incident has been resolved. Nov 4, 19:37:39 GMT+0 - Identified - We are currently experiencing a partial outage with our billing, users are unable to subscribe to different subscription plans at the moment. We want to assure you that this issue is our top priority, and our team is working diligently to resolve it as quickly as possible. ### Impact: Users are unable to subscribe to different subscription plans. All other features and functionalities on the dashboard are working perfectly and have not been affected. ### Current Status: Our team is actively investigating the issue and working towards a resolution. We apologize for any inconvenience this may cause and appreciate your patience. ### Next Steps: We will continue to provide updates on the progress of resolving the issue. Our team is committed to restoring billing as soon as possible. Nov 5, 07:04:14 GMT+0 - Identified - We are continuing to work on a fix for this incident. Nov 11, 01:03:26 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 6 days, 7 hours and 33 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 11</var>, <var data-var='time'>03:10:49</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>19:37:39</var> GMT+0</small><br><strong>Identified</strong> - We are currently experiencing a partial outage with our billing, users are unable to subscribe to different subscription plans at the moment. We want to assure you that this issue is our top priority, and our team is working diligently to resolve it as quickly as possible. ### Impact: Users are unable to subscribe to different subscription plans. All other features and functionalities on the dashboard are working perfectly and have not been affected. ### Current Status: Our team is actively investigating the issue and working towards a resolution. We apologize for any inconvenience this may cause and appreciate your patience. ### Next Steps: We will continue to provide updates on the progress of resolving the issue. Our team is committed to restoring billing as soon as possible. .</p> <p><small>Nov <var data-var='date'> 5</var>, <var data-var='time'>07:04:14</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Nov <var data-var='date'> 11</var>, <var data-var='time'>01:03:26</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Sat, 4 Nov 2023 19:37:39 +0000 https://minchat.instatus.com/incident/clokg57h117713bqodcpll4a1o https://minchat.instatus.com/incident/clokg57h117713bqodcpll4a1o Upgrading Servers and SDKs to support Video, Gif and File uploads Type: Maintenance Duration: 15 minutes Affected Components: Rest API, Real-time Messaging API Oct 19, 22:06:05 GMT+0 - Identified - Maintenance is now in progress. Oct 20, 10:01:00 GMT+0 - Identified - We are upgrading our Servers and SDKs to support Video, Gif and File uploads Oct 19, 22:21:03 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 15 minutes

Affected Components: ,

<p><small>Oct <var data-var='date'> 19</var>, <var data-var='time'>22:06:05</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>10:01:00</var> GMT+0</small><br><strong>Identified</strong> - We are upgrading our Servers and SDKs to support Video, Gif and File uploads.</p> <p><small>Oct <var data-var='date'> 19</var>, <var data-var='time'>22:21:03</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Fri, 20 Oct 2023 10:01:00 +0000 https://minchat.instatus.com/maintenance/clnxqc7s816358cboqwp4vzgw6 https://minchat.instatus.com/maintenance/clnxqc7s816358cboqwp4vzgw6